Khelo VIP Terms & Conditions — Complete Guide to Using the Platform

Khelo VIP ("we", "us", "the platform") is an online Sports Betting and gaming platform. These Terms & Conditions ("Terms") apply to the Khelo VIP website, mobile app, and all associated services.

By creating an account through our website or app, you confirm that you have read, understood, and agreed to these Terms. If you do not accept any part of these Terms, please do not use Khelo VIP.

Khelo VIP reserves the right to update these Terms & Conditions at any time. You will be notified of any changes via email or an in-platform notification. Continued use of the platform following such changes constitutes your acceptance of the revised terms.

To create an account on Khelo VIP, you must meet the following requirements:

• You must be at least 18 years of age.
• You must be a legal resident of Bangladesh.
• Each individual may register only one account.
• All information provided at registration must be truthful, accurate, and up to date.
• We may request relevant documents to verify your personal information.

Account Security

You are responsible for keeping your account password and login credentials strictly confidential. If you suspect any unauthorized access to your account, contact us immediately. Khelo VIP will not be held liable for any loss resulting from third-party use of your account.

Khelo VIP strictly prohibits anyone under the age of 18 from using the platform. You will be required to provide your date of birth at registration. We may request government-issued ID (National ID card, passport, or driving licence) at any time to verify your age.

If a member is found to have created an account while under the age of 18, the account will be closed immediately and any deposited funds will be refunded. However, no bonuses or winnings will be paid out in such cases.

• Withdrawals may be held pending identity verification.
• Completing the KYC verification process is mandatory for all members.
• Providing false information will result in permanent account termination.

The following rules apply to all betting activity on Khelo VIP and are equally enforceable across Sports Betting, casino games, and any other wagering services.

Bet Validity

A bet is only considered valid once the system has successfully confirmed it and issued a bet ID. If a bet is not confirmed due to a network issue, it will be considered void and the stake will be refunded.

Bet Cancellation Policy

• If a match is cancelled before it starts, all bets placed on it will be refunded.
• If incorrect odds are displayed due to a technical error, Khelo VIP reserves the right to void the affected bets.
• If an event is postponed indefinitely and does not resume within 48 hours, the bet will be voided.
• If fraudulent or irregular betting patterns are suspected, the relevant bets may be held pending investigation.

Maximum Win Limit

The maximum amount that can be won from a single bet is subject to limits set by Khelo VIP. These limits may vary across different sports and markets. Visit our Help Centre for more details.

Khelo VIP offers a variety of bonuses and promotions. Each bonus comes with its own specific terms, which should be read carefully before use.

Welcome Bonus

New members receive a 100% Welcome Bonus on their first deposit. A minimum deposit of ৳500 BDT is required to claim this bonus. Wagering requirements must be met before any bonus funds can be withdrawn.

Wagering Requirements

• For standard bonuses, a wagering requirement of 10x the bonus amount applies.
• The standard deadline to complete wagering requirements is 30 days.
• Only bets placed at a minimum odds of 1.50 or higher will count toward wagering requirements.
• If wagering requirements are not met within the specified timeframe, the bonus will be forfeited.

Khelo VIP supports all major payment methods popular in Bangladesh. Every financial transaction is processed through secure SSL encryption.

Deposit

• Minimum deposit amount: ৳500 BDT.
• Deposits are typically credited to your account instantly.
• Only use payment methods registered in your own name.
• Depositing through a third party may result in account closure.

Withdrawal

• Minimum withdrawal amount: ৳1,000 BDT.
• Withdrawals will not be processed until KYC verification is complete.
• Standard withdrawals are processed within 1–3 business days.
• Winnings from bonuses can only be withdrawn after the wagering requirement has been completed.
• Withdrawals may be delayed for investigation if suspicious activity is detected.

Khelo VIP places responsible betting at the heart of everything we do. We believe betting is a form of entertainment — not a source of income.

Our platform gives you access to the following features:

• Deposit Limits: Set daily, weekly, or monthly deposit limits.
• Betting Limits: Set a maximum stake limit per bet.
• Time Limit: Set a daily time limit for how long you use the platform.
• Cooling-Off Period: Temporarily suspend your account for anywhere between 1 day and 6 weeks.
• Self-Exclusion: Block your betting access permanently for a period of 6 months to 5 years.

If you feel that betting is having a negative impact on your life, please contact us immediately or visit our Responsible Gaming page.

Khelo VIP reserves the right to close or suspend an account without prior notice in the following circumstances:

• Creating multiple accounts.
• Submitting a false identity or fraudulent documents.
• Bonus system abuse.
• Fraudulent betting activity.
• Money laundering or any other illegal financial activity.
• Abusive behavior toward other users or staff members.

You may request to close your account at any time. Any remaining balance will be returned to you once verification is complete.

Your personal data security is our top priority. Khelo VIP never sells your information to third parties. To learn more about how we collect, store, and use your data, please review our Privacy Policy read.

• Your personal information is used solely for service delivery and security purposes.
• Information may be disclosed to authorities when required by law.
• You may request to view or update your personal information at any time.

For any dispute or complaint, please contact our customer support team in the first instance. We aim to resolve all issues within 24–48 hours.

If an issue is not resolved through customer support, you may escalate it to our senior management team. Khelo VIP reserves the final decision on all disputes, though we are committed to a fair and transparent process at all times.

Contact Us: support@khelovip.click