Khelo VIP's Privacy Policy clearly explains how your personal data is collected, where it is stored, and how it is kept secure.
Khelo VIP ("we", "us") takes your privacy extremely seriously. This Privacy Policy ("Policy") explains how we collect, use, store, and protect your personal information.
This Policy applies to the Khelo VIP website (khelovip.click), mobile application, and all other digital services. It takes effect whenever you register on our platform, place bets, or interact with us.
Khelo VIP believes transparency is the foundation of trust. That is why we are committed to being clear about exactly what we do — and do not do — with your data. We have earned the confidence of millions of users in Bangladesh because we have never compromised on data protection.
This policy may be updated at any time. For significant changes, we will notify you by email or through a notification on the platform. The date of the latest update is always shown at the top of the page.
Khelo VIP collects two types of information from you — what you provide directly, and what is gathered automatically through your use of the platform.
| Data Type | When It Is Collected | Purpose |
|---|---|---|
| Full name, date of birth | At Registration | Identity Verification & Age Confirmation |
| Email address, phone number | At Registration | Contact & Security Verification |
| National ID / Passport | KYC Verification Timeframe | Compliance Verification |
| Bank / Mobile Banking Details | At the Time of Payment | Transaction Processing |
| Address | During Account Updates | Identity Verification |
Khelo VIP uses collected data solely for specific, legitimate purposes. We never misuse your information without your consent.
Khelo VIP retains your data only for as long as necessary or as required by law.
| Data Type | Retention Period |
|---|---|
| Account Information (name, email) | For the duration of active account + 5 years |
| Financial Transaction Records | 7 Years (Legal Requirement) |
| Betting History | 3 Years |
| KYC Documents | 5 years after account closure |
| Customer Support Communications | 2 Years |
| Log Files & Access Data | 1 Year |
Once the designated retention period ends, we securely delete your data or anonymize it so you can no longer be identified. Our servers are housed in data centers in Bangladesh and internationally, meeting recognized security standards.
Khelo VIP uses cookies and similar tracking technologies on its website and app to enhance your browsing experience and make the platform more effective.
You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may affect the availability of certain platform features.
Khelo VIP follows the highest industry standards to protect your data. Our security framework provides protection across multiple layers.
In the event of a security breach, we will promptly notify affected members and take swift corrective action. If you notice any security issue, please contact us immediately.
As a Khelo VIP member, you have several important rights regarding your own data. We fully respect and uphold each of these rights.
You have the right to know what data we hold about you and to receive a copy of it.
If any of your information is incorrect, you can request that it be updated.
You have the right to request deletion of your data under certain circumstances.
In certain circumstances, you can request that the processing of your data be temporarily suspended.
You can object to your data being used for marketing or profiling purposes.
You can request a copy of your data in a portable format.
To exercise any of these rights support@khelovip.clickemail us. We typically respond within 30 days. In certain cases, legal obligations may prevent us from deleting specific information — if so, we will explain why.
Khelo VIP strictly does not collect data from anyone under the age of 18 and does not provide services to minors. This is a non-negotiable policy.
Age verification is mandatory at registration. If we discover that a minor has created an account, it will be closed immediately and all collected data will be permanently deleted.
If you believe a minor is using our platform, please contact us immediately. We will take prompt action.
For any questions, concerns, or complaints regarding our Privacy Policy, please reach out to our dedicated privacy team.
We take all complaints seriously and work to resolve them promptly. Our commitment to protecting your data is unwavering.
We don't just make promises — we take concrete steps to protect your data at every stage.
Khelo VIP never sells your personal data to third parties. This is a core commitment we make, and there are no exceptions.
Every transaction and data exchange is protected with military-grade encryption, making it completely unreadable to hackers or any third party.
You have full rights to view, correct, or delete your data. Make changes at any time through your Account Settings.
You decide which cookies to allow. Marketing cookies are entirely optional and can be turned off at any time.
Your data is not kept indefinitely. It is securely deleted after the defined retention period — no hidden agendas.
Any privacy-related complaints are resolved within 72 hours. Our dedicated team is always on hand to assist.
Your privacy is fully protected at Khelo VIP. Sign up with confidence and enjoy the best Sports Betting experience in Bangladesh.